Shipping FAQs

What carriers do you use for shipping?

We use FedEx.

Can I track my order?

Please email with your request and we will provide you a tracking number. This will also be provided via email once the order has processed. For any other inquiries regarding tracking please email

How long do orders take to ship?

Please allow 1-2 business days to process the order and another 2-3 business days once the order has been dispatched. For expedited shipping, once the order is dispatched it should arrive to you within 1 business day.

Do you ship internationally?

Currently we do not ship to international addresses.
**Please advise that these shipping times are estimated provided by our carrier and could change dependent on weather, holidays, and weekend orders which could delay the process. **

Do you have a return policy?

We do provide a shipping return label in the event you need to return an item purchased. All swimwear and accessories need to be returned within 7 days to receive a full refund. Swimwear must have original tags and hygiene liners intact. Any damaged items will be subject to a 7% restocking/cleaning fee. Anything returned 7-14 days after the original purchase will receive store credit or exchange only. Make sure to include the order number and original receipt in your package to us. Email support@nautiqueswim for any further questions.

Sale/discounted items cannot be returned. They are final sale.

If the shipping address is incorrect, Nautique will not issue a refund or store credit because your order was not received. We will not re-ship an order because the shipping address was originally incorrect.